Wheel Kids makes every effort to ensure that our events proceed as planned. However, sometimes weather, enrollment conflicts or other circumstances may interfere. Our refund policies are listed below for our various events. We do not issue credits for future events.

Summer & Holiday Camps

Written request (via email is acceptable) must be received four or more weeks prior to the registered session for a refund, less a 20% administrative fee. No refunds will be provided for cancellations or withdrawals occurring less than four weeks prior to the registered session. No refund will be granted for absences, dismissal, weather, or voluntary withdrawal from the camp, or for changes to the camp schedule or program deemed necessary by Wheel Kids staff. Cancellation of Extended Hours can be done at any time for a full refund, less a 20% administrative fee. Registrants unable to participate in the camp due to unforeseen medical conditions may be eligible for a full refund less a 20% administrative fee; a refund may be provided upon Wheel Kids’ receipt of a signed letter from the participant’s physician. Accidental registrations (e.g., signing up for the wrong camp or wrong week) may be refunded in full less a 5% administrative fee if brought to our attention within 48 hours of the erroneous registration.

In case of insufficient enrollment, a full refund will be provided.

One-Day Camps

Written request must be received fourteen or more days prior to the registered camp for a full refund. A 50% administrative fee will be deducted from any refund regardless of the timing of receipt of the request. No refund will be made less than fourteen days prior to the registered camp. Refunds will not be granted for absences, dismissal or voluntary withdrawal from the Event or for changes to the Event or Event schedule deemed necessary by Wheel Kids staff. Registrants unable to participate in the camp due to unforeseen medical conditions may be eligible for a full refund less a 20% administrative fee; a refund may be provided upon Wheel Kids’ receipt of a signed letter from the participant’s physician.

In case of weather-related cancellation by Wheel Kids, or in case of insufficient enrollment, a full refund will be provided.

Riding Classes & Lessons

Riding Class: Written request must be received fourteen or more days prior to the registered class session for a full refund. A 50% administrative fee will be deducted from any refund requested fourteen or more days prior to the beginning of the class.  No refund will be made less than fourteen days prior to the registered class. Refunds will not be granted for absences, dismissal or voluntary withdrawal from the Event or for changes to the Event or Event schedule deemed necessary by Wheel Kids staff. Registrants unable to participate in the class due to unforeseen medical conditions may be eligible for a full refund less a 20% administrative fee; a refund may be provided upon Wheel Kids’ receipt of a signed letter from the participant’s physician.

In case of weather-related cancellation by Wheel Kids, or in case of insufficient enrollment, a full refund will be provided.

Private Lessons: Cancellations with less than 24 hours notice will be charged in full if unpaid or not refunded if prepaid. Cancellations received with more than 24 hours notice will be refunded, less a 50% administrative fee. Wheel Kids will make every effort to provide 24 hours or more notice of cancellation; cancellation by Wheel Kids within 24 hours of a scheduled lesson will be refunded 100% or rescheduled at a mutually convenient time.

Middle School Bike Skills: Written request must be received fourteen or more days prior to the registered class session for a full refund. A 20% administrative fee will be deducted from any refund regardless of the timing of receipt of the request. If written request is received less than 14 days prior to the registered session, no refund will be made. Full or partial refunds will not be granted for absences, dismissal, or voluntary withdrawal from the class, or for changes to the class or class schedule deemed necessary by Wheel Kids staff. Notice of cancellation must include date of class and name or parent or registered student; send to msbs@wheelkids.com

In case of weather-related cancellation by Wheel Kids, or in case of insufficient enrollment, a full refund will be provided.